Last updated: 2025
Refy9 Innovations Private Limited, a company incorporated under the Companies Act, 2013, having its registered office in India [Ahmedabad] (hereinafter referred to as 'Refy9', 'Company', 'we', 'us' or 'our')
"User", "you", or "your" refers to any individual who accesses, downloads, registers on, or uses the Refy9 mobile application, website, or any related services offered by the Company, whether as a registered or unregistered user)
"Services" means the mobile application, website, Tech powered styling assistance, wardrobe management features, recommendations, and any other products or services offered by Refy9 from time to time.
Refy9 is designed to support self-expression, creativity, and positive interaction around personal style and lifestyle.
These Community Standards explain:
By using Refy9, you agree to follow these Standards.
These Standards apply to all activity on Refy9, including:
They apply at all times, across all features.
All users must follow these principles:
3.1 Respect
Treat others with dignity. Harassment, abuse, or humiliation is not acceptable.
3.2 Safety
Do not create or promote harm, threats, exploitation, or dangerous behavior.
3.3 Privacy
Respect consent and personal boundaries. Do not expose others' private information.
3.4 Authenticity
Do not impersonate, mislead, or deceive others.
3.5 Responsibility
You are accountable for your content and behavior.
(Zero Tolerance)
Content or behavior in this section may result in immediate removal or account termination.
4.1 Child Safety Violations
Refy9 has zero tolerance for content involving minors in harmful or sexual contexts.
Prohibited:
Violations may be escalated to authorities where legally required.
4.2 Illegal Content
You may not post or promote:
4.3 Harassment, Abuse, and Threats
You may not:
4.4 Hate Speech and Discrimination
Attacks based on protected characteristics are prohibited, including:
4.5 Explicit Sexual Content
Refy9 is not an adult platform.
Prohibited:
Non-sexual, artistic, or fashion-focused imagery is generally permitted.
4.6 Privacy Violations
You may not:
4.7 Fraud, Scams, and Deception
You may not:
4.8 Malware and Platform Abuse
You may not:
(Allowed With Limits)
This content may be limited, reduced in visibility, or removed depending on context.
5.1 Mature or Sensitive Fashion Content
Allowed if:
Restricted if:
5.2 Fashion Criticism and Opinions
Allowed:
Not allowed:
5.3 Health, Body, and Wellness Content
Allowed:
Restricted:
5.4 Brand and Retail Commentary
Allowed:
Restricted:
Messaging is allowed only between mutually approved contacts.
You may not send:
Refy9 may restrict or disable messaging at any time for safety reasons.
Refy9 is not a marketplace.
Without written approval, you may not:
You may report:
Reports can be submitted in-app or via email at info@refy9.com.
You may not:
Repeated misuse may result in enforcement action.
Refy9 applies a tiered enforcement approach:
Tier 1 — Corrective
Tier 2 — Restrictive
Tier 3 — Protective
Severity, frequency, and risk determine enforcement.
Refy9 may:
Users must cooperate with reasonable investigation requests. Failure to cooperate may result in restrictions.
You acknowledge that:
Refy9 is not liable for user-generated harm, subject to applicable law.
You may appeal:
Appeals are reviewed case-by-case.
No appeals are permitted for:
Refy9 acts as an intermediary under Indian law.
This means:
We may update these Standards as the platform evolves. Continued use of Refy9 indicates acceptance of updated Standards.
For reporting, safety concerns, or questions:
Email: trust@refy9.com