Refy9

Community Standards

Last updated: 2025

Refy9 Innovations Private Limited, a company incorporated under the Companies Act, 2013, having its registered office in India [Ahmedabad] (hereinafter referred to as 'Refy9', 'Company', 'we', 'us' or 'our')

"User", "you", or "your" refers to any individual who accesses, downloads, registers on, or uses the Refy9 mobile application, website, or any related services offered by the Company, whether as a registered or unregistered user)

"Services" means the mobile application, website, Tech powered styling assistance, wardrobe management features, recommendations, and any other products or services offered by Refy9 from time to time.

1. Purpose of These Standards

Refy9 is designed to support self-expression, creativity, and positive interaction around personal style and lifestyle.

These Community Standards explain:

  • what content and behavior are allowed,
  • what is not allowed,
  • how safety and enforcement work,
  • how to report issues,
  • what users are responsible for.

By using Refy9, you agree to follow these Standards.

2. Scope

These Standards apply to all activity on Refy9, including:

  • wardrobe uploads and outfit images,
  • posts, comments, and reactions,
  • profiles, usernames, and bios,
  • community interactions,
  • messaging between approved contacts.

They apply at all times, across all features.

3. Core Principles

All users must follow these principles:

3.1 Respect

Treat others with dignity. Harassment, abuse, or humiliation is not acceptable.

3.2 Safety

Do not create or promote harm, threats, exploitation, or dangerous behavior.

3.3 Privacy

Respect consent and personal boundaries. Do not expose others' private information.

3.4 Authenticity

Do not impersonate, mislead, or deceive others.

3.5 Responsibility

You are accountable for your content and behavior.

4. Strictly Prohibited Content and Behavior

(Zero Tolerance)

Content or behavior in this section may result in immediate removal or account termination.

4.1 Child Safety Violations

Refy9 has zero tolerance for content involving minors in harmful or sexual contexts.

Prohibited:

  • sexual or suggestive content involving minors,
  • exploitation, grooming, or inappropriate interactions,
  • images of minors shared without consent,
  • attempts to solicit minors.

Violations may be escalated to authorities where legally required.

4.2 Illegal Content

You may not post or promote:

  • illegal substances or activities,
  • weapons displayed irresponsibly,
  • content facilitating criminal acts.

4.3 Harassment, Abuse, and Threats

You may not:

  • bully, threaten, or intimidate others,
  • use slurs or degrading language,
  • stalk or repeatedly harass users,
  • encourage self-harm or violence.

4.4 Hate Speech and Discrimination

Attacks based on protected characteristics are prohibited, including:

  • race or ethnicity,
  • nationality,
  • religion,
  • caste,
  • gender or gender identity,
  • sexual orientation,
  • disability,
  • body type or appearance.

4.5 Explicit Sexual Content

Refy9 is not an adult platform.

Prohibited:

  • nudity intended to arouse,
  • explicit sexual acts,
  • fetish content,
  • sexualized imagery involving minors.

Non-sexual, artistic, or fashion-focused imagery is generally permitted.

4.6 Privacy Violations

You may not:

  • upload images of people without consent,
  • share private conversations or messages,
  • disclose personal information (doxing),
  • use hidden-camera or surveillance imagery.

4.7 Fraud, Scams, and Deception

You may not:

  • impersonate individuals or brands,
  • solicit money or goods,
  • run scams or deceptive schemes,
  • misrepresent identity or intent.

4.8 Malware and Platform Abuse

You may not:

  • upload malicious code,
  • attempt to bypass safeguards,
  • manipulate platform functionality,
  • overload or disrupt services.

5. Restricted Content

(Allowed With Limits)

This content may be limited, reduced in visibility, or removed depending on context.

5.1 Mature or Sensitive Fashion Content

Allowed if:

  • non-sexual,
  • consensual,
  • age appropriate.

Restricted if:

  • sexualized,
  • exploitative,
  • involving minors,
  • intended to provoke or manipulate.

5.2 Fashion Criticism and Opinions

Allowed:

  • constructive feedback,
  • personal preferences,
  • style discussions.

Not allowed:

  • body shaming,
  • humiliation,
  • hostile or degrading commentary.

5.3 Health, Body, and Wellness Content

Allowed:

  • body positivity,
  • personal experiences.

Restricted:

  • extreme dieting promotion,
  • eating-disorder encouragement,
  • unsafe practices.

5.4 Brand and Retail Commentary

Allowed:

  • personal shopping experiences,
  • opinions on fit or quality.

Restricted:

  • defamatory statements,
  • false allegations,
  • coordinated attacks.

6. Messaging Rules

Messaging is allowed only between mutually approved contacts.

You may not send:

  • unsolicited images,
  • explicit content,
  • harassment or threats,
  • spam or promotions,
  • requests for personal or financial information,
  • manipulative or coercive messages.

Refy9 may restrict or disable messaging at any time for safety reasons.

7. Commercial Activity

Refy9 is not a marketplace.

Without written approval, you may not:

  • sell items,
  • promote businesses,
  • solicit trades or swaps,
  • organize giveaways,
  • post sales links.

8. Reporting Violations

You may report:

  • posts,
  • comments,
  • messages,
  • profiles,
  • safety or privacy concerns.

Reports can be submitted in-app or via email at info@refy9.com.

9. False or Malicious Reporting

You may not:

  • file knowingly false reports,
  • misuse reporting to harass others,
  • attempt to silence users through abuse of the system.

Repeated misuse may result in enforcement action.

10. Enforcement Framework

Refy9 applies a tiered enforcement approach:

Tier 1 — Corrective

  • warnings,
  • content removal,
  • educational prompts.

Tier 2 — Restrictive

  • feature limitations,
  • messaging suspension,
  • temporary account freeze.

Tier 3 — Protective

  • permanent account removal,
  • device-based restrictions,
  • escalation to authorities where required.

Severity, frequency, and risk determine enforcement.

11. Investigations and Cooperation

Refy9 may:

  • review relevant content,
  • use automated or human review tools,
  • temporarily restrict features during review.

Users must cooperate with reasonable investigation requests. Failure to cooperate may result in restrictions.

12. Moderation Limitations

You acknowledge that:

  • Refy9 cannot review all content in real time,
  • harmful content may appear before removal,
  • moderation involves judgment and context,
  • enforcement may not be immediate.

Refy9 is not liable for user-generated harm, subject to applicable law.

13. Appeals

You may appeal:

  • content removals,
  • account restrictions,
  • enforcement errors.

Appeals are reviewed case-by-case.

No appeals are permitted for:

  • child safety violations,
  • legal compliance actions,
  • severe harm or threat cases.

14. Intermediary Status

Refy9 acts as an intermediary under Indian law.

This means:

  • users are responsible for their content,
  • Refy9 does not endorse user content,
  • Refy9 is protected under applicable intermediary safe-harbour provisions.

15. Changes to These Standards

We may update these Standards as the platform evolves. Continued use of Refy9 indicates acceptance of updated Standards.

16. Contact

For reporting, safety concerns, or questions:

Email: trust@refy9.com